Service

Reporting Local Problems

Guidance for reporting drainage issues, roads, waste complaints, or other neighbourhood concerns.

Guidance for addressing drainage issues, roads, waste complaints, and neighbourhood concerns through the proper local channels.

How it works

Follow these steps to complete this service correctly.

1
Document the exact location, nature of the issue, the date of observation, and any safety risks to residents.
2
Contact the NDC, Municipality, or relevant local office first, and record the officer or department details.
3
For urgent matters, follow up by telephone and request guidance on subsequent actions.

Prefer not to visit in person? Complete and submit the form below.

Where to go

NDC, Municipality, or relevant local office

Report through WhatsApp

Message the Ministry of Local Govt Chat Bot for help with local issues.

Ministry contact