Citizen service portal readiness
An update focused on safer online forms, clearer service pages, and a more reliable experience for citizens.
Public service journey
- Service pages now place clearer next steps beside eligibility, requirements, and contact options.
- Homepage movement remains polished while keeping information easy to see on slow devices and for people who prefer less motion.
- Main buttons now make it easier to find a council, report a local problem, or contact the Ministry.